Global Bridge Management System Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you use our website and software platform.
1. What Information We Collect
We may collect the following types of personal and usage information:
Personal Information:
Name, email address, phone number, company details, billing address, and payment information (via third-party processors).Account Information:
Username, password, subscription plan, user activity, and login history.Technical Data:
IP address, browser type, operating system, device information, location data (approximate), and referring website.Usage Data:
Analytics related to how you use our platform, pages viewed, features accessed, and interaction logs.
2. How We Collect Your Information
We collect personal data through:
Account registration and subscription purchases
Contact forms and support inquiries
Cookies and similar tracking technologies
Third-party payment processors
Website usage and analytics tools (e.g., Google Analytics)
3. How We Use Your Information
We use your personal information to:
Provide and maintain access to our bridge analytics software
Manage your account and subscription
Process payments and send invoices
Respond to inquiries and provide customer support
Send service-related updates and important notices
Improve our platform and user experience through analytics
Ensure security, detect fraud, and comply with legal obligations
4. Disclosure of Information
We do not sell your data. We may share your information with:
Third-party service providers (e.g., payment gateways, analytics tools, hosting providers) to operate our services
Regulatory or legal authorities if required by law or in response to valid legal requests
Affiliates or contractors under confidentiality agreements who assist in business operations
5. Data Storage and Security
We take reasonable steps to protect your information using industry-standard security measures including:
Encrypted data transmission (SSL)
Secure servers and firewalls
Role-based access control
Regular software updates and monitoring
While we strive to protect your information, no system is 100% secure. You are responsible for keeping your login credentials confidential.
6. Cookies and Tracking Technologies
We use cookies to:
Remember your preferences and login status
Track usage for analytics
Improve website performance
You can control or disable cookies through your browser settings.
7. Your Rights
Under Australian Privacy Principles (APPs), you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated information
Withdraw consent (where applicable)
Lodge a complaint if you believe your data has been mishandled
To exercise these rights, contact us at the details below.
8. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Upon account closure, we may retain limited data for compliance and audit purposes.
9. International Transfers
If you are accessing our services outside Australia, your data may be transferred to and stored on servers in Australia or other jurisdictions. By using our services, you consent to such transfers.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services constitutes your acceptance of any changes.